SUMITOMO SERVICING
WHAT DOES IT COVER?
The service includes:
- Deep clean of entire unit
- Fibre guides
- LEDs
- Fusion arc check
- Camera clean
- Splicer fibre clamps
- Electrode replacement
- Cleaver deep clean
- Software update if appropriate
- Cleaver fibre clamp pad
- Machine functionality check (focus errors, motor errors, heat shrink oven check)
ARRANGING SERVICES
Your Sumitomo splicer needs to be serviced regularly.
Our exclusive service will optimize your Sumitomo splicer performance and availability, giving peace of mind and ensuring consistent results.
Simply call to book your splicer in and arrange collection. Naturally, we include technical support for all of your supported products.
...You'll also get a loyalty voucher for your next service! Just speak to one of our team.
TECHNICAL SUPPORT
Our in-house specialists will try to answer any questions you have regarding the functionality of your test equipment.
FLUKE GOLD SUPPORT
Organise Calibration
With our Concierge Service, you don’t need to worry about when your units are due for calibration. We’ll let you know when they’re due and we’ll also arrange to have them calibrated and collected on a day that suits you.
Arrange Repairs
Free repairs with all costs for collection, repair & return are included with Gold Support. In the case of a unit failure, simply contact us and we will arrange the collection and repair.
Replacement Accessories
If an accessory presents a fault, like a battery no longer holding charge, simply contact us with a detailed description of the fault and we will liaise with Fluke for a replacement.
Technical Support
Our in-house specialists will try to answer any questions you have regarding the functionality of your test equipment. If required, we'll escalate to Fluke Networks Technical Support on your behalf who are able to offer expert advice 24/7-365 days a year.